Privacy Policy
Last updated: March 2025
La Ligne Noire is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR — EU 2016/679) and the Data Protection Act.
1. Data Controller
La Ligne Noire — Nabil Kassi
Email: nabilkassi@lalignenoire-conciergerie.com
Phone: +33 7 68 62 67 34
2. Data Collected
| Data | Purpose | Legal Basis |
|---|---|---|
| Name and surname | Personalized greeting, billing | Contract performance |
| Phone number | Booking confirmation, emergency contact | Contract performance |
| Email address | Quote delivery, written confirmation | Contract performance |
| Journey information | Transport planning and execution | Contract performance |
| Navigation data | Website improvement, anonymous statistics | Legitimate interest |
3. Data Retention
- Customer data (bookings): 3 years from the last service date
- Billing data: 10 years (statutory accounting obligation)
- Navigation data: Maximum 13 months
- Unconverted quote requests: 1 year
4. Data Sharing
Your data is never sold to third parties. It may be shared with:
- Netlify (hosting provider): for the technical operation of the website
- Accounting service providers: only for statutory compliance
5. Your Rights (GDPR)
In accordance with the GDPR, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your data
- Right to data portability: receive your data in a structured, machine-readable format
- Right to object: object to certain data processing activities
- Right to restrict processing: limit the processing of your data
To exercise these rights, contact us at: nabilkassi@lalignenoire-conciergerie.com. We will respond within 30 calendar days.
6. Cookies
This website does not use tracking or advertising cookies. Only technically necessary cookies strictly required for website operation are used. No consent is required for these cookies.
7. Data Transfers Outside the EU
Netlify, our hosting provider, is based in the United States. Technical data (server logs) may be transferred outside the EU. Netlify uses transfer mechanisms approved by the European Commission (Standard Contractual Clauses).
8. Complaint
If you believe your rights are not being respected, you may lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés): www.cnil.fr
For any questions regarding your personal data: nabilkassi@lalignenoire-conciergerie.com