Terms & Conditions
Last updated: March 2025
These Terms & Conditions apply to all chauffeur-driven transport services provided by La Ligne Noire. Any reservation implies full acceptance of these Terms.
1. Service Provider
La Ligne Noire — Nabil Kassi, self-employed entrepreneur, Paris, France. Valid VTC (ride-hailing vehicle) professional license. Email: nabilkassi@lalignenoire-conciergerie.com
2. Reservation and Confirmation
All reservations are made by telephone, WhatsApp, or email. The reservation is confirmed upon receipt of written confirmation from the service provider. A written quote is provided before any service. The price is fixed and final upon confirmation, except in case of substantial change to the itinerary change requested by the client.
3. Rates
Airport and train station transfers (fixed rates)
| Route | Premium Sedan (Class E) | Premium Van (Class V) | Luxury Sedan (Class S) |
|---|---|---|---|
| CDG ↔ Paris | €120 | €160 | €240 |
| Orly ↔ Paris | €100 | €140 | €200 |
| Le Bourget / FBO ↔ Paris | €115 | €155 | €230 |
Chauffeur on call (hourly rates)
| Duration | Class E | Class V | Class S |
|---|---|---|---|
| 3 hours (60 km included) | €255 | €330 | €480 |
| 8 hours (160 km included) | €595 | €770 | €1,120 |
| 12 hours (300 km included) | €850 | €1,100 | €1,600 |
Long-distance routes
Rates for long-distance routes (Paris → Geneva, Lyon, Monaco, French Riviera, Brussels, Amsterdam, and other destinations) are subject to a free personalized quote, provided within 1 hour.
4. Surcharges
- Night hours (9 PM–6 AM): +15%
- Sunday and public holidays: +15%
- Combined night + Sunday/holiday: +25%
5. Cancellation Policy
- Cancellation more than 24 hours in advance: Free, no charge
- Cancellation less than 24 hours in advance: 50% of the service amount
- No-show or cancellation less than 2 hours before: 100% of the service amount
6. Delays and Waiting Time
For airport transfers, flight tracking is included. The chauffeur waits free of charge for up to 60 minutes after landing. Beyond this, additional charges may apply according to the conditions agreed at reservation.
7. Liability
La Ligne Noire is insured for passenger transport. The client is responsible for their luggage. La Ligne Noire disclaims all liability for delays caused by external factors (unforeseen traffic, force majeure, airport closures).
8. Payment
Payment is made in cash or by bank transfer, according to the terms agreed at reservation. The price includes applicable VAT under the French auto-entrepreneur status.
9. Applicable Law — Dispute Resolution
These Terms are governed by French law. In the event of a dispute, and after an attempt at amicable settlement, the competent Court shall be that of Paris.